Bendigo Bank – The Third Most Trusted Brand in Australia

Bendigo Bank – The Third Most Trusted Brand in Australia.

Building a trusted brand is important in any industry and market.

Important drivers of trust include reliability, customer focus, knowledgeable staff, ease of contact and previous good experiences with the company.

When the most recent Net Trust Score (NTS) results were published by Roy Morgan – naming Bendigo Bank as the third most trusted brand in Australia, we were rightfully very proud.

We work extremely hard to represent our philosophy and vision of being the ‘community’s bank’, our staff and management take great pride in knowing their customers, understanding their needs and being available to answer questions and offer advice at any time.

 

Thank you Australia for recognising our hard work to build your trust.

 

*For this survey, approximately 4,000 Australians, recruited from the Roy Morgan Single Source database, were asked which brands they trust and distrust between October 2017 and April 2018. Roy Morgan then took the trust score of each nominated brand and subtracted the distrust score. The result is a Net Trust Score (NTS).