New faces at Turramurra and Lindfield Community Bank branches

We’re pleased to welcome three new members to the TLCBB team – Seb, Rachel and Ibrahim.


Sebastian Zhang

Preferred first name: Seb

What is your role at TLCBB

I’m an MRM – or Mobile Relationship Manager.

As a mobile lender my job is to make the process of refinancing or setting up new mortgages as convenient as possible. I do this by meeting with customers wherever they are – at home, in their office, in our bank or even at the coffee shop, at times that are convenient to them.  I am available either by phone or email at any time, and help customers to prepare their documentation, pick up and deliver documents for signature – and generally try to make the whole process of setting up loans as convenient as possible. Why go to the bank, when we can come to you!

What is it like working at Bendigo Bank?

I love it. There is a fantastic work culture, nice people and work life balance.

What do you enjoy doing outside of work?

I love to spend time with my family.

Favourite Sport? Snooker

Favourite Food? Fried chicken

First Album ever purchased? 

Backstreet boy’s I want it that way. 1995 (I’m exposing my age!)



Ibrahim Bilen 

Preferred first name: Ibrahim or Ib

What is your role at TLCBB?

I’m a Customer Service Officer and sit in the front office where I meet and help customers with their banking needs such as making cash/cheque deposits, withdrawals, opening new accounts, and dealing with any questions they may have about their existing accounts. At the moment I rotate between the branches so I work one week in Lindfield and one week in Turramurra. This is my first banking job so I am learning every day, and everyone in the team is so helpful.

Favourite Sport: Soccer.  Favourite Food: Thai.  Are you a cat or dog person? Dog




Rachel Collyer

Preferred first name: Rachel or Rach

What is your role at TLCBB:

I’m a Customer Relationship Officer at TLCBB and currently working at the Turramurra branch. I am currently working as a Lending Assistant to Dean. Working at the Turramurra branch is a welcome change, after being based previously in Bendigo Bank’s Sydney Head Office for a few years.

What do you enjoy doing outside of work? 

I am currently doing singing on the weekends and have started painting again after not picking up a paintbrush for almost 10 years! I also enjoy hanging out with my family, partner and little King Charles Cavalier Holly.

Favourite Sport? Love some beach soccer, frisbee or cricket!

Favourite Food? Mango, yum!

First Album ever purchased? Embarrassingly it may have been a Simple Plan album, luckily it was just a phase.

What was the first concert you ever went to? P!NK

Are you a cat or dog person? Definitely a dog lover, I will 100% go out of my way to pat a dog.